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Friday, March 28, 2008

Who Knows Where You'll End Up

From the Spokesman-Review:

Idaho transportation officials have a mystery on their hands. Every fourth or fifth telephone call to the state's travel information service, 511, is somehow getting rerouted to a similar traffic and transportation hotline operated more than 2,600 miles away in Rhode Island.

"We apologize for the inconvenience," said Jeff Stratten, a public information officer for the Idaho Transportation Department. "While many highways in idaho are still snow covered, I understand the highways in Rhode Island are clear."

Stratten advises that if you call and are connected with Rhode Island's service, hang up and call again. "It's a telecommunications mystery at this point," he said.

Phone service technicians from Qwest are trying to figure out what's causing the problem. It was first noticed Thursday and is expected to be fixed by the weekend. Idaho road conditions also are available at www.511.com.

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